1. Information We Collect
Depending on your engagement with Devswire, we may collect:
- Contact data: name, email, phone, organization name, project contact details.
- Project data: technical requirements, design files, source content, credentials you provide for implementation.
- Service configuration data: domain records, hosting/server settings, deployment logs, performance monitoring data.
- Marketing data: campaign objectives, audience parameters, and performance analytics relevant to SEO, email, and SMS services.
- Billing data: invoicing and transaction references (processed by payment providers).
- Website usage data: IP address, browser type, device and interaction data collected through cookies and analytics tools.
2. How We Use Information
We use collected information to:
- Deliver contracted services (development, deployment, domain/hosting setup, optimization, and managed support).
- Operate SEO, performance marketing, and communication workflows (email and SMS) as instructed by clients.
- Respond to inquiries, provide customer support, and manage project communications.
- Issue invoices, process payments, and maintain financial records.
- Maintain platform stability, monitor security, and detect abuse or unauthorized access attempts.
- Improve service quality through internal analytics, service diagnostics, and reporting.
3. Data Sharing and Processors
We share data only where necessary for service delivery, legal compliance, or protection of rights. Typical categories include:
- Infrastructure providers: cloud hosting, CDN, backup, and email delivery vendors.
- Domain and DNS partners: registrars and related service operators to complete registration and management requests.
- Marketing and analytics platforms: tools used for campaign reporting and optimization.
- Payment providers: processors handling billing transactions.
- Authorities: where required by law, court order, or lawful governmental request.
4. Service-Specific Privacy Notices
Domain and Hosting
Domain registrations may require registrant data sharing with registry/registrar systems. Hosting operations may process server logs and technical metadata to maintain uptime and security.
Web and Software Development
We process project files, feature requirements, and integration credentials only for implementation, QA, deployment, and ongoing maintenance under agreed scopes.
SEO and Digital Marketing
We use analytics and campaign data to generate performance insights. Attribution data may come from third-party marketing platforms and search tools.
Email and SMS Services
Client is responsible for lawful audience consent and message content. Devswire processes campaign lists and delivery data as a service provider under client instruction.
6. Data Retention
We retain data only as long as needed for service delivery, contractual obligations, legal requirements, dispute handling, and legitimate business records. Retention duration may vary by service type and regulatory requirements.
7. Data Security
We implement commercially reasonable safeguards including access control, credential handling standards, and operational monitoring. No online system can be guaranteed fully secure; clients should also maintain proper access hygiene for shared systems.
8. Your Rights and Choices
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, and object to or restrict certain processing activities. To submit a request, contact us using the details below.
9. Children's Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal data from children under the age required by applicable law.
10. Policy Updates
We may update this policy from time to time to reflect legal, technical, or operational changes. Updated versions will be posted on this page with a revised date.
11. Contact
For any privacy-related inquiry or request, contact Devswire at hello@devswire.com or call +8801719573786.