ITES  is  stands for Information Technology Enabled Services. It is a term that refers to the use of technology to provide services to customers. It  include wide range of service such as Customer support, Technical support, Back office operation, Data entry , transcription, animation. ITES allows this service to be provided remotely, which make them more low cost effective and efficient. Information Technology Enabled Services is a rapidly growing industry that has been made possible by advances in technology and communication.  

Information Technology Enabled Services also  includes a wide range of services, and these services can be categorized into three main types:

1. Voice-based services: Voice-based services include call center operations, technical support, and customer service

2. Non-voice-based services: Non-voice-based services include data entry, back-office operations, and document management.

3.Knowledge-based services: Knowledge-based services include research and development, software development, and engineering services.

Top 5 benefits of using ITES in company sector :

Some of the key benefits of ITES are:

1. Cost savings: It allows companies to access a highly skilled and educated workforce at a lower cost than in developed countries. This is because labour costs are typically lower in developing countries where many ITES providers are located.

2. Access to a global talent pool: ITES allows companies to access a global talent pool and work with providers from around the world. This can help businesses to find the right provider for their needs and access specialized skills that may not be available locally.

3. Flexibility: ITES providers can offer flexible services that can be tailored to the specific needs of a business. This allows companies to scale their operations up or down depending on their needs and only pay for the services they require.

4. 24/7 support: ITES providers can offer round-the-clock support to businesses, which can be particularly useful for companies that operate in different time zones or have customers in different parts of the world.

5. Improved customer service: ITES providers can help businesses to improve their customer service by providing specialized services such as technical support and customer support.

There  are so many ITES company in worldwide, This Japanese NTT  Data company is well known company in worldwide